It is our determination to ship your orders as quickly as possible. At this time please allow 2-3 Business days for your orders to be processed. Our shipping days are Monday - Thursday. Currently, all orders (excluding special or bulk orders) are shipped from Stone Mountain, GA via USPS Priority Mail or UPS. These methods aid in your products being received in good quality conditions as well as speedy delivery.
We only ship to addresses located within the United States.
Orders can be canceled providing you contact us before your order ships. Once your products have shipped, we cannot cancel your order.
Please contact us if your package and/or items were damaged during transit. We advise you to take pictures immediately of the items that are damaged while in the packaging as well as pictures of the actual package the items were shipped in. Please send pictures to Juicybabycompany@gmail.com.
Once a packaged has been shipped we are not responsible for it being lost or stolen. When placing an order please be sure to verify that all shipping information is correct, doing so would significantly decrease the chance of your package being lost in transit. Once you receive a tracking number and a estimated or scheduled delivery date please keep track of your packages whereabouts. we are not responsible for packages that are unable to be delivered or stolen due to absence or any structural things such as gates etc. that may prohibit delivery.
Please be diligent with tracking your order in the summer. Try to bring candles and body butter in as soon as possible. We will do our part to package your order to prevent a change of consistency in your product, however, this is not guaranteed.
You will receive a tracking number via your email provided for your order when it is fulfilled. our packages do not require a signature.